FAQ

Default solution folder, feel free to edit or delete it.

My computer does not turn on, what do I do now?
First check the computer's power cord to make sure it is completely plugged into the wall socket. If you are using a plug strip, make sure it is compl...
Tue, 19 Nov, 2019 at 10:48 AM
What do I do if my hard disk fails to work?
As with most computer errors, your first step is to shut down your computer and restart it. This will help you determine whether or not you actually have ...
Tue, 19 Nov, 2019 at 10:49 AM
What do I do if the image on screen is distorted or skewed?
You may receive a distorted image when the cable is loose or defective. Disconnect the video cable going from the back of the computer and verify that no ...
Tue, 19 Nov, 2019 at 10:50 AM
There is no display on the monitor, what do I do now?
Make sure the monitor is on. If no power light (green or orange light) is seen on the monitor display try pressing the power button until it comes on. If ...
Tue, 19 Nov, 2019 at 10:50 AM
I get a 'no signal input' message, what do I do?
Verify that the monitor is properly connected in the back of the monitor as well as to the back of the computer. If the monitor appears to be connected pr...
Tue, 19 Nov, 2019 at 10:51 AM
There are black borders on my screen, what do I do?
If the resolution was recently changed it is possible for the monitor to not auto adjust or shift to the correct size. If this occurs, the resolution can ...
Tue, 19 Nov, 2019 at 10:51 AM
Why is my mouse acting erratically?
Users who have an optical mechanical mouse (most common mouse for desktop computers) are likely experiencing erratic behavior because the mouse is not cle...
Tue, 19 Nov, 2019 at 10:52 AM
The wheel on my mouse isn't working properly, what do I do?
If you're running any version of Microsoft Windows and are encountering issues with the mouse wheel, first attempt to adjust the mouse settings throug...
Tue, 19 Nov, 2019 at 10:52 AM
I am unable to send or receive email?
Verify that your computer is able to see the Internet and/or other computers to ensure that your computer is not encountering a connection issue, which wo...
Tue, 19 Nov, 2019 at 10:56 AM
What do I do when my computer crashes?
There are many reasons why a computer may just stop working or "freeze". Most of the time there isn't much we can do about it, it is a fact ...
Tue, 19 Nov, 2019 at 10:49 AM